Grievance
GREIVANCE DETAIL OF DIGITAL LENDING APP(DLA) / LENDING SERVICE PROVIDER(LSP)
First level:
Email: [email protected]
Grievance redressal contacts:
Ms. Amrsha
Email: [email protected]
Phone: +91 90086 41441
Address: A27 Ground Floor, Hauz Khas Village, New Delhi 110016
LOGIX CORPORATE SOLUTIONS PVT LTD. (NBFC)
Name: Ms. Ankita Singh
Phone: +9910545410, +9811411521
Email: [email protected]
RBI license number: B-14.02247
Official website: https://logixcorporate.com/homepage
Note: Service unavailable on weekends & company holidays.
Escalation Matrix
Name: Ms. Parul Manocha, CFO
Phone: +9811411521
Email: [email protected]
Resolution Timelines: Acknowledge within 3 business days. Final response within 30 days.
If unsatisfied, customer may approach RBI CMS: https://cms.rbi.org.in
If grievance is not redressed within TAT, appeal to:
The Officer in Charge, Department of Non-Banking Supervision, Reserve Bank of India, 3rd Floor, Opposite Mumbai Central Railway Station, Byculla, Mumbai - 400 008.
Email: [email protected]